Dedicated services

In other words, a private fleet and support staff at your full service.

Your advantages

• Project management;
• Guaranteed loadings and loading capacity;
• Simplified procedures;
• Increased operational safety.

Your dedicated team:

• Technical support team of at least 1 full-time Project Coordinator and 1 full-time/part time back-up Project Coordinator responsible for contract implementation and reporting;
• Administrative and quality support team of at least 1 part-time/full time Administrative Assistant and 1 part-time/full time Quality Specialist responsible for documentation and quality management;
• Dedicated drivers, trained to know and respect your operational and safety procedures.

Your contract implementation:

From the outset, your dedicated support team analyzes your broad transportation and logistics objectives as well as your operational and safety specific requirements and seeks to understand your top transportation priorities in order to create or adapt truck and railway freight management solutions to perfectly match your needs.

During contract implementation you get full control of your cargo through 24/7 web access to your account on the Easy Tracking Application supplemented by daily reporting, e-mailed to you in the language of your choice. The reporting consists of daily track and trace updates, minimum one up to how many necessary, as well as personalized reports on our collaboration, order history, contract performance, invoice history and many others.

Moreover, we will meet periodically to analyze our performance and seek alternative, better ways to continuously improve it.